Your dashboard lights up. Latency is spiking. You open five tabs: logs, traces, metrics, alerts. You're not solving the problem yet—you're still piecing it together.

What if you could just ask: "Why is latency spiking on the API?"

And get an answer. In context. With the affected service already highlighted in front of you.

That's Tessa.

What Is Tessa?

Tessa is the AI Assistant built into IAPM. She's not a chatbot bolted onto a dashboard—she's a conversational partner that understands your system, your data, and your workflow.

Powered by GPT-5 (with GPT-4 fallback), Tessa delivers 95% accuracy on IAPM-specific queries. She sees what you see: the 3D topology of your application, the traces flowing through it, the metrics pulsing in real time.

Ask her a question. She'll answer—and show you where to look.

How Tessa Works

Tessa operates inside the Immersive Fusion Grid, IAPM's 3D visualization environment. When you're exploring your system, Tessa is there to help.

Natural language queries:

• "What's causing the error spike in the payment service?"
• "Show me the slowest database queries in the last hour."
• "Why did this trace fail?"

Context-aware responses: Tessa doesn't just search logs. She correlates traces, metrics, and topology to give you answers that make sense in context. When she identifies an issue, she can highlight the affected service right in your 3D view.

Conversational flow: Ask follow-up questions without losing context. Iterate on solutions. Tessa remembers what you've been investigating and builds on it—like working with a teammate who's been in the war room with you the whole time.

Why This Matters

Research shows AI-assisted development is 55% faster (Microsoft Research, 2023). Junior engineers see 35-39% productivity gains with AI tools—more than senior engineers, because AI bridges the knowledge gap.

That's what Tessa does for observability. She turns every engineer into an expert on your system.

• Faster root cause analysis: Stop hunting through dashboards. Ask Tessa.
• Lower MTTR: Industry data shows AI-guided observability can reduce mean time to resolution by up to 70%.
• Reduced cognitive load: No more context switching between tools. Tessa brings the answers to you, inside the environment you're already working in.

Secure by Design

Tessa operates within the boundaries of your tenant. Your data never leaves the logical confines of your grid. She can access your traces, metrics, and logs—but only yours. Privacy and control are built in from the start.

The Road Ahead

This is just the beginning. Tessa is evolving toward autonomous incident resolution—where AI doesn't just assist, it acts. Imagine Tessa detecting an anomaly, correlating the root cause, and suggesting a remediation before you even know there's a problem.

We're building the future of observability. And Tessa is leading the way.

Try Tessa Today

IAPM v1.10.0 is now in early access. Experience Tessa for yourself—ask her about your system, walk through your traces in 3D, and see what conversational observability feels like.

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