Predictable pricing. Zero ingestion anxiety.
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New Relic is the pioneer of APM (founded 2008, ~18 years of platform maturity), with 100 GB free monthly ingestion on all tiers (source: newrelic.com/pricing, verified 2026-06-01), and one of the most generous free tiers in the industry. We respect that. This page is an honest look at where IAPM takes a different approach, where New Relic excels, and how you can evaluate both with the same production data.
IAPM is the product; spatial observability is the category. We are not an APM company, we are a spatial observability company.
Your bill spikes when you need observability most
Source: per-GB ingestion pricing
The Ingestion Anxiety Problem
Your bill spikes when you need observability most.
- $0.40/GB (Original Data option) beyond the free 100 GB: during normal operations, that feels manageable. During an incident, when your systems are flooding logs and traces, your telemetry volume spikes and so does your bill.
- Teams learn to cope by under-instrumenting, adding drop filters, and hesitating before enabling verbose logging during outages.
- Perverse incentive: the moment you need observability the most is the moment it costs the most.
Predictable pricing. Full instrumentation. Zero anxiety.
What If Your Bill Never Changed During an Incident?
Per-node pricing. No ingestion meters.
- Per-node pricing: whether you ingest 100 GB or 1 TB during an outage, your bill stays the same.
- Instrument everything. Log everything. Trace everything. Your cost is predictable: nodes times tier price.
- No drop filters to protect your budget. No anxiety about enabling debug logging in production. Just full observability, all the time.
Zero proprietary agents. Full OTel ecosystem.
Architecture: How We Differ
OpenTelemetry exclusive vs proprietary agents.
IAPM is built exclusively on OpenTelemetry. No proprietary agents to install, license, or maintain. Your instrumentation works with any OTel-compatible backend, so you are never locked in.
New Relic retrofitted OpenTelemetry support onto an architecture (founded 2008) built around proprietary agents, adding native OpenTelemetry support in 2021. IAPM was built from the ground up for OpenTelemetry, OTel-native from day one. Beyond architecture, IAPM replaces the dashboard-hopping workflow with a spatial topology where your services, their relationships, and their telemetry data live in a single 3D environment.
| Aspect | IAPM | New Relic |
|---|---|---|
| Instrumentation | Standard OpenTelemetry SDKs only | Proprietary agents + retrofitted OTel OTLP ingestion |
| Data Ingestion | Direct OTLP (gRPC + HTTP) | Proprietary intake API, OTLP endpoint available |
| Visualization | 3D spatial topology | 2D dashboards, service maps, notebooks |
| Vendor Lock-in | None. Change one endpoint URL to leave. | Proprietary agents, proprietary NRQL query language, proprietary APIs |
| OTel Support | Built from the ground up for OTel | OTLP ingestion supported, but platform built on proprietary agents |
| Integrations | OTel ecosystem (community-driven, any backend) | Hundreds of quickstart integrations |
Tessa fixes code. You review it. You own it.
| Capability | Tessa (IAPM) | NRAI / SRE Agent (New Relic) |
|---|---|---|
| Codebase Access | Full workspace: read, search, rename, modify | Via MCP Server (public preview) to Copilot / Cursor / Claude / VS Code Agent; prohibited in FedRAMP / HIPAA accounts (source: docs.newrelic.com/docs/agentic-ai/mcp/overview, verified 2026-06-01) |
| Production Context | 3D topology + traces + metrics | Dashboard metrics + traces + NRQL + iRCA causal graph |
| Code Fixes | Tessa proposes the fix in your workspace, you review, you approve | SRE Agent recommends ops actions (rollback, resource adjustments). Code-level fixes require a separate Copilot / Cursor / Claude subscription driven by NR MCP. |
| Pricing | Included in every tier, including the free Start tier | Dual meter: $0.40/GB ingest (Original Data option, beyond free 100 GB) plus consumption-based Advanced Compute (aCCU) on top of $349/user/mo (Pro, annual commit). New Relic does not publicly list a per-aCCU rate. SRE Agent tokens free in preview, underlying compute still metered. (verified 2026-06-01, source) |
| Accountability | Human on the loop: Tessa does the work, you own the outcome | SRE Agent acts on runbooks plus investigation summaries for human review |
AI: Tessa vs NRAI & SRE Agent
Human on the loop.
Tessa connects your production telemetry to your codebase. Add your repositories as workspaces, and Tessa traces a production issue from your 3D topology straight to the source file, then makes the fix.
Your code stays in your workspace. You review the changes. You commit when ready. Tessa does the work; you own the outcome.
New Relic's NRAI and SRE Agent provide investigation summaries, generate NRQL queries, and explain what happened. When the investigation is done, you still context-switch to your IDE to make the fix. And AI usage is billed via CCU-based Advanced Compute, meaning your AI costs spike during the same incidents that spike your ingestion costs. Tessa closes both gaps.
One price. Everything included.
Pricing: The Full Picture
Scenario: 40 nodes, 10 engineers.
New Relic's pricing appears simple, but the costs add up quickly when you factor in full platform users, data ingestion, and AI features for a production team.
- No per-user platform licensing: IAPM's platform is priced per node, not per user, so your bill does not grow just because your team does. New Relic charges $349/user/mo (Pro, annual commit) for full platform access; month-to-month is $418.80/user/mo and Core users are $49/user.
- No per-GB surprises: IAPM does not charge per GB of data ingested. Your bill is the same whether you ingest 100 GB or 1 TB.
- No AI compute charges: Tessa is included in every tier, including the free Start tier. No CCU-based billing for AI features.
- Predictable math: Nodes x tier price = monthly cost. Count your application instances and you know your bill.
| Line Item | IAPM | New Relic |
|---|---|---|
| Platform User Licensing | Per node, not per user | $349/user/mo (Pro, annual commit) x 10 = $3,490 |
| Data Ingestion (500 GB/mo) | Included | $0.40/GB (Original Data option) x 400 GB (after free 100 GB) = $160 |
| Infrastructure Monitoring | N/A | Included (no per-host charge) |
| APM + Logs + Traces | Included | Included (data ingest covers all signals) |
| AI Assistant | Included (Tessa) | Consumption-based Advanced Compute (aCCU); New Relic does not publicly list a per-unit rate |
| Estimated Monthly Total | $1,575 (Analyze) | $3,650 ($3,490 users + $160 ingest), plus consumption-based Advanced Compute for AI |
New Relic pricing based on Pro edition annual-commit rates from newrelic.com/pricing, verified 2026-06-01. Actual costs vary by usage. IAPM pricing from immersivefusion.com/pricing. All prices USD.
Scope note: this scenario assumes a production team on New Relic Pro. New Relic also offers a free tier (100 GB/mo ingest, with free full-platform access on some plans) that suits individual developers and very small teams; IAPM's free Start tier serves the same early-stage need. The comparison above reflects a scaled production deployment, where per-user pricing dominates the total.
You don't have to rip and replace
Run Both. Migrate Gradually.
Same telemetry, two destinations, zero re-instrumentation.
- Dual-destination: Your OTel Collector fans out telemetry to both IAPM and New Relic simultaneously.
- No code changes: If you already use OTel SDKs, your instrumentation does not change.
- If you use New Relic agents: Keep them for legacy services. New services start with OTel + IAPM. Migrate at your own pace.
- Exit guarantee: If IAPM is not right for you, change one endpoint URL. Your instrumentation stays exactly the same.
Dual-Destination Collector Config
exporters:
otlp/iapm:
endpoint: "https://otlp.iapm.app"
headers:
API-Key: "YOUR-API-KEY"
otlp/newrelic:
endpoint: "otlp.nr-data.net:4317"
headers:
api-key: "${NEW_RELIC_LICENSE_KEY}"
service:
pipelines:
traces:
exporters: [otlp/iapm, otlp/newrelic]
metrics:
exporters: [otlp/iapm, otlp/newrelic]Standard OTel Collector config. Same telemetry, two destinations.
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